Payment Policy
RoseDew offers secure and convenient payment options for your orders.
Available Payment Methods
Depending on availability, you may pay through Cash on Delivery (COD), mobile financial services, cards, or other payment methods displayed at checkout.
Prepaid Orders
For prepaid orders, payment must be successfully completed before the order is processed for dispatch.
Payment Confirmation
An order is considered paid only after the payment is successfully verified by our payment system or relevant provider.
Failed or Unverified Payment
If a payment fails, remains pending, or cannot be verified, the order may remain unconfirmed until the payment status is resolved.
Duplicate Payment
If you are charged more than once for the same order, please contact us with the transaction details. After verification, any confirmed duplicate payment will be refunded according to our Refund Policy.
COD Orders
For COD orders, payment is collected upon successful delivery of the parcel. Repeated refusal of confirmed COD orders may affect future COD eligibility.
Payment Security
Payment processing may be handled by authorized third-party payment providers. RoseDew does not intentionally store complete card or other sensitive payment credentials.
Payment assistance?
Contact us with your order number and transaction details.